ABOUT EXCHANGE
Exchanges will only be accepted if we are requested within 1 week of receiving the order that has NOT BEEN WORN, ALTERED, OR WASHED, and with ALL tags attached. Please send us an email to inform us first, we shall give you the correct address to receive orders. Products exchanges must include the original box in its original condition. Damages to or omission of this box from your exchange may result in a fee.
ABOUT RETURN
If you are unsatisfied with the received item, you can return them.
1. No returns on used items. Items must be unused and in original packaging for a refund. The original box must not be defaced or altered in any way.
2. Return freight is the customer's responsibility.
3. You must contact us in 7 days after you receive your order if you want to return. We don't accept any returning for an order which has been received for over 2 weeks.
4. We only allow a complete refund for items that have problems caused by us. For other personal reasons, we will deduct the initial handle cost when we make the refund.
5. If the returning package doesn't include all the accessories and parts it was shipped with, the cost of the accessories and parts will be deducted from the total product price and can only warrant a partial refund.
PLEASE NOTE:
1. If for any reason, the refund is under the reason of "Unlike", such as the size, color, the delivery cost will be deducted from the total product price.
2. We don't bear the shipping cost for sending you the exchange.
3. Exchanges or refunds need to be done after your package has been received by us. You will be notified via email to the address listed on your account once the refund is finished.
4. Please allow up to 7 business days to complete your return or exchange